David Claude Landscape Design ("we", "our", "us") respects your privacy. This policy explains how we collect, use and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What information we collect
When you contact us via our enquiry form, phone, email or at the studio, we collect only the information you provide — typically name, phone, email, suburb or site address, and a description of your project. We do not ask for financial information or sensitive personal data during initial enquiry.
How we use your information
We use your information solely to respond to your enquiry and to provide landscape design and construction services if you engage us. We do not use your information for marketing lists. We do not sell or share your information with third parties for their marketing purposes.
Cookies and analytics
This website uses minimal technical cookies required for site function. Aggregate analytics may be collected to understand which pages are most useful to visitors; analytics data does not identify individual users and is not used for advertising.
Information sharing
We may share specific project details with trusted third parties (structural engineers, building surveyors, council permit staff, specialist subcontractors) only where it is necessary to deliver services under an agreed project. All such parties are bound by equivalent privacy obligations.
Storage and security
We store enquiry and project information securely using business-grade systems with password protection and access limited to our studio team. We retain records for the duration of our commercial relationship and for a reasonable period afterwards to meet statutory obligations.
Access and correction
You can request access to the personal information we hold about you, or ask us to correct information that is inaccurate. Contact us at info@davidclaudelandscape.com.au or 03 999 1234.
Complaints
If you have a concern about how we have handled your personal information, contact us first. If you are not satisfied with our response, you may escalate to the Office of the Australian Information Commissioner (oaic.gov.au).
Contact
David Claude Landscape Design
888 Nell St
Greensborough, VIC 3088
Phone: 03 999 1234
Email: info@davidclaudelandscape.com.au